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On the notion of a need for a Lotusphere in Europe

Ed Brill writes about the need for a Lotusphere in Europe/Elsewhere (the title only mentions Europe, but the rest of the post mentions Asia Pac and the cancelled Lotus Fusion that used to be held in Australia).

I don't want to write a lot about this - just a few quick comments based on my own personal observations and experience;

  • That's a very long way to say "No"

  • Ed seems to get a bit angry and defensive at the comparisons to TechEd. I feel that those comparisons are quite valid. I don't think the line that "Microsoft has a broader product line" really sits too well with me. I think I can say this because I attended both a TechEd and a Microsoft Connect event last year - The Connect event had a very narrow focus, it cost NZ$99, and it had an attendance that was probably over 10 times that of ANY IBM event I've ever attended in New Zealand. That didn't look like a broader product line to me, it looked like a lot of people who were seriously interested in hearing about the product.

  • I can't help contrast the above events with the "IBM Forum" I attended in 2005, where the Notes/Domino 7 launch was held in a room that was under 1/4 full - the highlight of which was a customer who took the launch at his chance to complain about his company's current Domino issues and plead for some assistance (think I'm making this up?). Oh, and the same guy winning the yellow boxing gloves was a nice touch too.

  • I attended a Lotus Fusion one year (from memory, 1999) and indeed it was a much more positive experience. It felt like great things were afoot, and they were - this was the launch of R5, so there were cool Denis Leary videos and everything was good with the world. Compared to that, last years Forum felt like I was visiting a ghost town (albeit a ghost town which had an abundant supply of Laxative mints and cheap coffee).

Finally, one of the comments to Ed's post reads:

I think @30 got it right. Microsoft is killing IBM in the Australian market, and I think a big factor has to be lack of an annual IBM brand event where some serious networking, brand building and product awareness can happen.

Now that the message from IBM on Workplace is becoming more clear and R7 has been delivered it is the right time to ride the momentum and have a big event that covers Lotus, DB, Websphere, Tivoli and Rational.

This is very true, and it's happening in New Zealand too. Yes, IBM has events in New Zealand, however they always feel like they're aimed at the business partners - not the current or potential customers. That's important. It's about momentum. If you're reading local publications looking for local stories about local businesses doing cool things then you're statistically more likely to read about products which are either innovating the most or have the biggest installation base. If you're not getting a lot of this type of press (and Notes/Domino/Workplace hasn't seemed to) then holding some high profile local events is a good way to show people what your product is about.

Or, you could get a bunch of business partners in a room, feed them coffee, and let them slap each others backs for using IBM products.

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  Print | posted on Wednesday, February 08, 2006 9:13 PM





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# On the notion of a need for a Lotusphere in Europe

"Windows and Office, two certified monopoly products" - Sounds like a little bitterness there, Ed.

Have to agree with the original assessment. What are the plans for pushing this stuff in NZ? Putting some new guy in charge of marketing isn't a strategy, its a knee-jerk reaction - what exactly is he going to do to build enthusiasm for the product?

MS owns NZ, not because of "monopoly" products, but because they dive in and swim with the people using their stuff on a daily basis. Saying that their events don't compare to Lotus' is a cop-out. It's all about getting the word out.

MS had to fight for market share in NZ. Is the Lotus brand going to do the same?

2/9/2006 9:15 AM | Sam Wood
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# On the notion of a need for a Lotusphere in Europe

I've attended all the IBM "events" for the last three years and this post really nails it.

It's more about existing customers feeling reassured about being IBM customers despite the majority of the market here in NZ being Microsoft.

The contrast between the IBM Forum 05 and TechEd 05 (they both cover a wide variety of products from their respective vendors so a comparism is relatively valid) is stark. The Microsoft event has genuine energy and enthusiasm, not just from the speakers but from the majority of the attendees - people leave buzzing about the possibilities and ideas that were opened to them.

The IBM events simply do not have energy or spark. Sure there are a lot of people who know the products and love them, but that infectious vital spark that leaves people buzzing and excited is just not there.

It's encouraging to hear comments from Lotusphere about making the products "sexy" again, it's encouraging to see that Notes/Domino is a big deal to IBM and that it has a solid future.

However, it's take too long to get here and the path was too convoluted and the variety of messages too confusing for me to be entirely convinced yet. Given the "temperature" of the IBM events, I'm not the only one.

Please IBM, Kick Butt, Take Names, Own the Market. I've been a Notes/Domino Admin and Developer for 10 years and the only thing stopping me retraining into .Net/ASP right now is the news that came out of Lotusphere 06.

2/9/2006 9:19 AM | Daniel Wright
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# On the notion of a need for a Lotusphere in Europe

Ed,

Forgive me for being cynical, but "I know there continues to be interest in trying to "bring back Fusion" in Australia.... don't think it will easily happen, but keep asking" runs through my corporate speak translator as "No" ;)

If you re-read what I wrote I'm not comparing the local IBM events to MS TechEd - I realise there's no merit in that. My comparison was to the Connect event(s) which have a much narrower focus.

I'm also using my attendance at _local_ events from both camps as a basis for comparison. Going to quite a few events from both IBM and Microsoft (over a period of a few years) gives one a very interesting perspective of the situation here. It's not good.

I read about the appointment of the new ANZ regional manager. I wish him all the best of luck. I'll be watching his progress with a keen eye. It'd be nice to have a compelling reason to return to Domino Development (ie, demand for a consultant with 8 IBM/Lotus Certifications and like Daniel, 10+ years of experience working with Notes/Domino) instead of discarding all that and retraining into ASP.NET (which is what I'm doing now)

2/9/2006 9:34 AM | Merauder
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# On the notion of a need for a Lotusphere in Europe

Notes/Domino in the ANZ region. To be honest for some time I was sure IBM had forgotten about us.

My perspective is probably a bit different to that of the other posts here, as I don't work for a large company/implementer. So as such I get to see IBM from more of an end user perspective, and to be honest, Microsoft have almost completly marketed IBM out of the market.

I do hope that appointing a new regional manager will make a difference, but I don't intend holding my breath..

Back to working on my ASP.NET qualifications :-(

2/9/2006 11:57 AM | Doug

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